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Old Fashioned Service Blends With New Fangled Technology At Sonic Drive-Ins

This year, Sonic Drive-In celebrates its 50th birthday. In 1953, the prototype of the first Sonic Drive-In opened in Shawnee, Oklahoma. At that time, Sonic revolutionized the food ordering process by using curbside speakers enabling customers to place food orders without leaving their cars. This technology spawned the slogan "Service with the Speed of Sound," which translates to one word - Sonic.

Not only did Sonic develop innovations in the drive-in concept, they are also one of the few remaining drive-in chains left in the nation and its personal carhop service is one of many reasons customers enjoy visiting Sonic. Sometimes seen spinning by on roller skates, smiling Sonic carhops personally deliver orders right to the customer's car.

The country and the fast food business have changed a great deal since 1953. Even though Sonic Drive-In preserves an aura of the past, they are firmly anchored in the present when it comes to technology. An example of some of today's newest technology can be found in the Sonic Drive-In Franchises owned by Excel Sonic Group of Bolivar, Missouri.

The Group, which owns 27 Sonic stores in Missouri, Kansas and Arkansas, are well aware of the benefits that technology brings in both food service and security as well.

Consequently, they equip their stores with intelligent cash handling systems from Corporate Safe Specialists (CSS) of It is unfortunately true that fast food stores, convenience stores and stop-n-go gas stations are hardest hit by robbery attempts. These stores are urged to limit cash held at their businesses and to publicize the fact. The less cash held on the premises, the less attractive it is as a target. There are many precautions and security measures that should be undertaken by operators of these retail businesses and one that is advancing quickly is the Intelligent Cash Handling System.

Corporate Safe Specialists (CSS), one of the largest suppliers of safes and cash handling systems to the U.S. retail and restaurant communities are forerunners in intelligent cash handling technology. The company's new QL3/Advanced Cash Control System (QL3/ACCS), is a touch screen operated safe that combines the latest in hardware with the most dynamic software capabilities available. The resulting product is an intelligent cash control system that can be fully integrated into existing IT networks and structures. This means the system can be managed, serviced and upgraded remotely and can be monitored and provide reports via internet to any location necessary. Point-of-Sale (POS) technology, access control and CCTV system integration are all possible with QL3/ACCS for added functionality.

CSS advice consistent cash handling procedures. According to Ed McGunn, President of CSS, "Money in your till needs to be kept at a minimum, by frequently dropping cash. 60% of robberies have either worked for you, know someone who works for you, or are currently working for you. Just because you install a new camera system or new time delay safe, does not mean your store will now be free of robberies you need to follow through on your cash management procedures."

When asked what led to the use of the CSS product? Maria Herrera, Managing Partner at Excel stated, "We were looking for a quick and safe method for our carhops to drop money often. With CSS, we got this and more. The system provides reports for carhops each time they make a drop, the security settings are easy to change, and the bill counter is very easy to use. This product is a good concept for Sonic Drive In."

Cash handling systems center on the verified collection of cash and the controlled dispensing of change. This ebb and flow of currency is a real challenge to management. Like good inventory control, you never want the risk of having too much cash on-hand and you never want to run out of change. This is a manageable balance that CSS addresses with Net Changer, a unique "Buy Change" feature that gives employees easy, flexible, touch screen cash management and provides an e-mail notification at low change points during the day.

Reviewing safe activity by using an electronic audit is also possible with the CSS system. Loss occurs when known cash management procedures go unchecked. Without routinely verifying programs, cash management procedures degrade quickly. CSS has designed the first safe audit that incorporates video compression. A flexible audit with video will allow you to remotely view and record safe activity. Those recorded images could be the difference between recovering a cash loss or a future wrongful arrest lawsuit.

Back in the early 50's while traveling, Troy Smith, the founder of Sonic Drive-In saw homemade intercom speakers at a hamburger stand that allowed customers to order right from their cars. A light bulb went on in Troy's head. He hired some local electronics wizards, whom he called the "jukebox boys" to install a speaker system at his drive-in. He also hired servers to deliver food directly to customers' cars. Troy Smith now had theprototype of the future Sonic.

It was 1954 , just one year after Smith opened his fast food restaurant when the first Chevrolet Corvettes were rolling off the assembly line, space-age technology was the "buzz" and carhops had come to Oklahoma. It makes you wonder, what 2004 will bring!

About Corporate Safe Specialists

Corporate Safe Specialists (CSS) is one of the largest suppliers of safes to the U.S. retail and restaurant communities, including many Fortune Five Hundred Companies.

CSS was established by three knowledgeable, experienced safe experts who strive to protect the interests and profits of their clients.

Simple combinations that offer safe solutions have characterized our success at CSS. Since 1988, we've been listening to our clients' needs and providing the technology to meet those needs cost effectively.

Contact information:

Rosemary Leonard, Vice-President
Corporate Safe Specialists Headquarters
14800 S McKinley
Posen, Illinois 60469
Toll-Free: 1 800 342-3033
Fax: 708 371-3326
Web site: www.corporatesafe.com

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